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Fidelity Center for Applied
Technology
Boston, Massachusetts, USA |
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Fidelity is the largest mutual fund company in the US and
the Fidelity Group with its subsidiaries is one of the world's largest independent
mutual fund service providers. The number of employees at Fidelity jumped from
2,000 in 1983 to current 35,000, counting as many as 17 million customers.
Fidelity Center for Applied Technology (FCAT) was founded in 1999, to filter through
leading-edge technologies to find the technologies and tools that maximize benefit
to Fidelity's business. Skilled staff and facilities are assembled at FCAT, making
it the IT-center of Fidelity. |
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Two special considerations were made in creating this center:
to build a quiet space where workers can concentrate and to make the space open
to assure free collaboration among workers. The percentage of private offices
is 35%, which is higher than the Fidelity average (10%). Each worker is assigned
to an 8 x 8 workstation, and is entitled to a private office on assignment basis.
On the other hand, in hopes of promoting spontaneous communication, half of the
office was made public space, even by eliminating the executives spaces. The
hallways are wider, and besides the five main conference rooms, small meeting
rooms for 4 to 6 people are placed throughout the center. Consideration is made
to make sure this environment does not diverge too much from Fidelity's norms,
since technologies developed here must be immediately applicable to other sites.
In designing the Center, the project team aggressively gathered inputs from users.
At FCAT, which is not based on non-territorial concept, each worker has his or
her own home base. FCAT places importance not only on virtual organizations but
also on physical relationships in the teams, neighborhoods and departments. If
people work in a physical space, their relocation is also physical. At Fidelity,
organizations are frequently restructured or contracted under a slogan 'New business
immediately leads to physical moves.' In this respect, too, FCAT is an experimenting
test site for the entire Fidelity. An experiment carried out here is frequently
applied to other sites on a larger scale. All the furniture is freestanding to
facilitate frequent moves and layout reconfigurations. |
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Location: Boston, Massachusetts,
USA |
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Move-In Date: 1999.9 |
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Floor Area: 4,180 m2 |
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Workforce: 150 |
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Building Design: |
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Interior Design: Fidelity
Project Team & DEGW |
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Interview Date: 2001.6 |
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